Privacy Policy

Welcome to MRIGAPATI INFRA PRIVATE LIMITED. We are committed to protecting your privacy and keeping your personal information safe. This privacy policy explains how we collect, use, and protect your information when you visit our website mrigapatiinfra.in and use our services.

By using our website or booking our services, you agree to the collection and use of information as described in this privacy policy.

Information We Collect

We collect personal information when you register on our website, book our home services like plumbing, AC repair, cleaning, or electrical work, buy products from our online store, contact us through forms, or subscribe to our newsletter.

This information includes your full name, contact details, mobile number, email address, home address where services are needed, payment information, service preferences, and purchase history. We also collect technical information like your IP address, browser information, device type, and how you use our website.

How We Use Your Information

We use your personal information to process and fulfill your service bookings, connect you with qualified service providers like plumbers, AC technicians, cleaners, and electricians, coordinate service appointments, process product orders and deliveries, and handle returns and refunds under our 7-day return policy.

We also use your information to send service confirmations and updates, provide customer support, send promotional offers and newsletters with your consent, notify you about new services and products, improve our website and service quality, analyze customer preferences, prevent fraud, and comply with legal requirements.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with qualified service providers like plumbers, AC technicians, cleaners, and electricians to fulfill your service requests, payment processors for secure transactions, and delivery partners for product shipments.

We may also share information when required by law, to protect our rights and property, ensure user safety, prevent fraud, or in case of business transfers like mergers or acquisitions.

Data Security

We use secure methods to protect your personal information including SSL encryption for data transmission, regular security monitoring, access controls, employee training, secure payment processing, and regular data backups. However, no internet transmission method is completely secure, and we cannot guarantee absolute security.

Your Rights

You have the right to request a copy of your personal data we hold, correct any wrong or incomplete information, request deletion of your personal data, receive your data in a readable format, object to direct marketing, and withdraw consent for data processing at any time. To exercise these rights, please contact us using the information provided below.

Cookies

Our website uses cookies to improve your browsing experience. Essential cookies are required for website functionality, remember your login status, and maintain shopping cart contents. Analytics cookies help us understand how visitors use our website and improve performance. You can control cookies through your browser settings, but disabling certain cookies may affect website functionality.

Children's Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

Policy Updates

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any important changes by posting the updated policy on our website, sending email notifications to registered users, or displaying notices on our website. Your continued use of our services after policy updates means you accept the revised policy.